FAQ.

Our standard shipping method is USPS and Yun Express,and delivery times are subject to geographic location. Processing time averages 2-6 business days with USPS as most items are in stock and ready to ship to USA. International deliveries are sent via Yun Express and DHL and may be subject to prolonged delivery times due to customs regulations.

You will receive a confirmation email when your order is placed. A second email with tracking information will be sent when your order is shipped. For more status informations, pls contact info@mytaggolf.com and we will get back to you ASAP.

At My Tag, we value your satisfaction, and we are here to assist you with any inquiries about your order. Our customer support team is available around the clock to address your questions and concerns. Feel free to reach out to us via email or give us a call. We're more than happy to help you with anything you need!

We recommend gentle hand washing with mild detergent and air drying.
This helps maintain the plush texture and embroidery details over time.

At My Tag, we make every effort to accurately represent the colours of our products in our photos. However, please note that colours may vary slightly due to different display settings and lighting conditions. We recommend referring to the product descriptions and details for additional information about the colour and material of the items. If you have any specific colour-related queries, our customer support team is always available to assist you. Your satisfaction is our priority, and we strive to provide you with the best shopping experience possible.

Our headcovers are crafted with premium plush fabric on the outside and a soft protective lining on the inside.
They’re gentle on club heads while offering everyday durability for regular play.

Our ultimate goal is your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, please let us know right away. You may return the goods purchased on the My Tag website within 6 months from the date of receipt of the goods for any reasons or no reason but excluding shipping fee. Items must accompany a proof of purchase and be in new, re-sellable condition. Custom items are not eligible for return. 

We apologize for any inconvenience caused. If your item arrived damaged, please contact our customer support team immediately or call our toll-free helpline. Our dedicated representatives will guide you through the process of filing a damage claim and assist you in obtaining a replacement or refund as quickly as possible. To expedite the process, please provide photos of the damaged item and the packaging. Rest assured, we will do our best to resolve the issue and ensure your satisfaction with our products and services. Your feedback is invaluable in helping us improve our processes and maintain the highest standards of quality.

We accept many payment methods. All mainstream debit cards and credit cards in all countries could be used. You could use A Visa or Mastercard credit card, Paypal, Apple Pay, etc to pay for your item. Please don't worry. Safe checkout is guaranteed.